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Coupons can be used to give all or selected of your customers special discounts.
For instance you can decide to provide all customers a percentage discount of 10% on their next order if they navigate to your store page where you display the coupon code.
Or you can decide only to provide selected customers who have previously placed an order with you a fixed price discount of €10 on their next purchase.
To add a coupon in the Store Manager Dashboard navigate to menu ‘Coupons’ and click the ‘Add New’ button.
Give your coupon a unique name (2 coupons across sellers cannot have the same coupon code name). For instance name it preceeded by your Store Name followed by a unique identifier.
If it contains any words they must be in English language.
For this example we enter coupon code “Genevieves January discount” in the ‘Coupon Code’ field.
NOTE: If your coupon code contains any words ensure you enter in English language!
The next field ‘Description’ is an optional mouse-over text in English language visible in your store page if you make the coupon code visible to everybody who visits your store page by ticking ‘Show on Store’.
In field ‘Discount Type’ decide whether you want the coupon to give a “Percentage Discount” or a “Fixed Product Discount” like we for above example selected “Percentage Discount”.
Depending whether you are giving a percentage of fixed price discount in next field ‘Coupon Amount (% or €)’ enter the percentage discount or price discount in Euro (€) like we for above example entered a percentage discount of 10%.
Field ‘Coupon expiry date’ can be used to set a date on which the coupon code is no longer valid like we for above example set the coupon to expire 1st February 2022 thus allowing the coupon code to be used until 31th January 2022.
Finally field ‘Show on Store’ if ticked will make the coupon code visible to everybody who navigates to your store page.
Here is a description on the optional fields visible under the ‘Restriction’ tab.
Minimum spend (€): Minimum Cart Subtotal amount in Euro (€) needed to use the coupon code.
Maximum spend (€): Maximum Cart Subtotal amount in Euro (€) allowed when using the coupon code.
Invidividual use only: Check the box if you don’t want this coupon code to be used together with other coupon codes.
Exclude sale items: Check the box if you don’t want this coupon code to apply to products on sale.
Include Products: Set the products for which the coupon code can be applied.
Exclude Products: Restrict the products for which the coupon code cannot be applied.
Include Categories: Select the product categories that the coupon code will be applied to, or that need to be in the cart in order for the coupon code to be applied.
Exclude Categories: Select the product categories that the coupon code will not be applied to, or that cannot be in the cart in order for the coupon code to be applied.
Email restrictions: Set a list of Email addresses that can use the coupon code, verified against customer’s billing email. Use commas to separate multiple emails.
Here is a description on the optional fields visible under the ‘Limit’ tab.
Usage limit per coupon: Set the number of times the coupon code can be used before it becomes invalid.
Limit usage to X items: Set the number of individual items against which the coupon code can be applied before becoming invalid.
Usage limit per user: Set the number of times the coupon code can be used by each individual customer before becoming invalid for that customer.
Finally scroll down and click the ‘SUBMIT’ button which will publish your coupon code, or click the ‘DRAFT’ button if you want to save it without making it active yet.
To permanently delete a coupon in the Store Manager Dashboard navigate to menu ‘Coupons’ and click the ‘Delete’ icon next to the coupon you want to delete.
To temporarily deactivate a coupon open the coupon details and click the ‘DRAFT’ button.
When you later want to re-activate the coupon click the ‘SUBMIT’ button.
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